Refund, Billing & Subscription Policy — Lixtool

All Lixtool plans provide instant access to digital tools, automation features, and downloadable outputs immediately after successful payment. Because these services are delivered digitally and access cannot be “returned” once used, Lixtool follows a strict no-refund policy with limited exceptions for billing errors.

Once a payment is successfully processed and your Lixtool subscription is activated, you receive immediate access to premium tools, features, and downloadable outputs.

Due to the nature of digital access and automation services:

• Payments are non-refundable.
• No cancellation or refund is available after activation.
• No pro-rated refunds are provided if you stop using the service before the subscription expiry date.

Please review plan details carefully before subscribing. If you are unsure which plan is suitable for your workflow, contact our support team before purchasing.

Need help choosing a plan? Write to us at support@lixtool.com before completing your payment.

Lixtool subscriptions are licensed strictly for one individual user. To protect platform stability and fair usage, the following actions are considered misuse:

Examples of Misuse

• Sharing login credentials with other individuals
• Using a single subscription across multiple users, teams, or businesses
• Concurrent access from excessive devices or unusual locations
• Reselling, renting, or distributing your Lixtool access to others

If our system detects subscription misuse, no refund will be issued under any circumstances, and the account may be permanently terminated.

This rule exists to protect:

• Platform performance and server capacity
• Fair usage for genuine paying subscribers
• Security and integrity of the tool ecosystem

Refunds may be considered only in genuine billing error situations such as:

• Duplicate payment for the same subscription
• Accidental overcharge caused by the payment gateway
• Unauthorized transaction that is verified as fraud by your bank or payment provider

How to Report a Billing Error

Please email our billing team with:

• Email: support@lixtool.com
• Time limit: Within 7 days of the transaction
• Include:
  • Lixtool order ID or transaction reference
  • Payment screenshot or bank statement snippet
  • A short description of the issue

Once verified, any excess charges may be reversed or credited to your original payment method. Bank or gateway processing times may take approximately 5–7 business days after approval.

If you have successfully paid but did not receive access or login details:

• Check your Spam, Promotions, and other email folders.
• Verify that you entered the correct email address during checkout.

If you still do not have access:

• Email support@lixtool.com within 24 hours.
• We will resend your credentials or restore your subscription access.

Restoring access or re-sending login details is considered support and does not qualify as grounds for a refund.

• You may disable auto-renewal at any time .
• Disabling auto-renewal will stop future billings.
• Already-paid subscription periods are non-refundable, even if you stop using the tools.

We strongly encourage you to contact our support team first to resolve any billing concerns before raising a dispute or chargeback with your bank or card provider.

Unjustified or fraudulent chargebacks may result in:

• Immediate termination of your Lixtool account
• Loss of access to tools, updates, and historical data
• Submission of usage and access logs to the bank as evidence of valid service delivery

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Not using the tools or using them less than expected
• Insufficient results or unmet expectations from tool output
• Incorrect usage or configuration of tools
• Failure to understand plan features before subscribing
• Access being revoked due to subscription misuse or multi-user access
• User-side delays, operational issues, or workflow errors not caused by Lixtool
• Network, device, or system problems originating from your internet provider or hardware

This refund and billing policy is aligned with standard practices for digital and SaaS products across region:

• India: Common no-refund norms for digital access and subscription-based services.

By subscribing to Lixtool, you acknowledge that you have read and agreed to this Refund & Billing Policy, along with our Privacy Policy and Terms of Service.

For billing questions, refund eligibility checks (in case of billing errors), or other concerns related to payments, you can reach out to:

• Lixtool Billing Team
• 📧 support@lixtool.com
• 🌐 www.lixtool.com

Using Lixtool and completing a payment indicates that you understand and agree to this Refund & Billing Policy.